Attend a one-day program that will change your worldview and help you provide effective

services across language barriers and cultural differences!


About Cultural Competence in Health and Human Services

This one-day workshop offers a dynamic introduction to cultural competence in healthcare and human services.  The goal is to help providers deliver effective services across languages and cultures. The workshop includes film vignettes, planning activities, role-plays and other interactive activities. It is based on national standards for cultural and linguistic competence from the U.S. Department of Health and Human Services, Office of Minority Health, as well as federal laws and national best practices.


The solutions offered in this training are practical:  basic skills and strategies to overcome language barriers and cultural differences. Participants will learn about legal requirements for language access and cultural competence; how to work with an interpreter; evidence-based models for communicating across cultures; and how to develop a cultural competence plan.  The program comes in two modules. Part I focuses on language and communication; Part 2 looks at connecting across cultures.


This in-depth, hands-on workshop opens eyes, builds skills and helps participants to understand that the key to providing culturally competent services is effective communication.


To sign up for Maryland sessions of the program, click here.


To make inquiries or to book a private training session for your organization, contact us.


This program includes a certificate and is approved by the American Translators Association for 3 ATA CEPs and by the International Medical Interpreters Association for 0.35 IMIA CEUs.



Photos from Participants of Cultural Competence in Health and Human Services

Testimonials from Participants of Cultural Competence in Health and Human Services

A Program of Cross-Cultural Communications, LLC

Cultural Competence in Health and Human Services


Cross-Cultural Communications

10015 Old Columbia Rd.,

Suite B-215

Columbia, MD



Phone: 410-312-5599


Email: Click here

Contact Us

About Cross-Cultural Communications

Cross-Cultural Communications is the only national training agency in the U.S. devoted to community interpreting and cultural competence. It is also the only organization that licenses community interpreter trainers across the U.S. and in other countries. For more information about Cross-Cultural Communications please visit